Contact Our Weather Team

Have questions about our forecasts or need assistance with our services? Our team is here to help you with any weather-related inquiries or technical support needs.

Get In Touch

Corporate Headquarters

1234 Weather Lane
Suite 500
New York, NY 10001
United States

Phone Support

General Inquiries: (800) 555-WEATHER
Technical Support: (800) 555-WEATHR

Business Hours

Monday - Friday 8:00 AM - 8:00 PM EST
Saturday 9:00 AM - 5:00 PM EST
Sunday 10:00 AM - 4:00 PM EST
Emergency Support 24/7 for severe weather alerts

Send Us a Message

Frequently Asked Questions

How accurate are your weather forecasts?

Our forecasts are among the most accurate available, utilizing advanced modeling technology and data from multiple reliable sources. For the current day, our temperature forecasts are typically within 2°F of actual conditions. Accuracy decreases slightly as we forecast further into the future, but our 5-day forecasts maintain about 85% accuracy for precipitation predictions.

How often is your weather data updated?

We update our weather data continuously throughout the day. Current conditions are updated every 10 minutes, hourly forecasts are updated every hour, and daily forecasts are refreshed at least four times daily. During severe weather events, updates may occur even more frequently to provide the most current information.

Can I use your weather data for my business or website?

We offer commercial weather data solutions through our business services division. Please contact our business team at business@myweathertoday.com to discuss licensing options. Unauthorized use of our data is prohibited by our Terms of Service.

How can I report incorrect weather information?

We appreciate reports of discrepancies to help improve our service. Please use our contact form and select "Technical Support" as the subject, or email accuracy@myweathertoday.com with details including your location, the incorrect information, and the correct data if known.

Do you offer weather alert services?

Yes! We provide free severe weather alerts via email and SMS for registered users. Premium subscribers receive additional alerts including lightning strikes, pollen levels, UV index warnings, and more. You can manage your alert preferences in your account settings after signing up.